Terms and Condition

Welcome to SQUADRAM NETWORK PVT. LTD.! By using our services and making payments through the Razorpay payment gateway, you agree to the following terms and conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of the Razorpay payment gateway for transactions on our platform. By completing a transaction, you acknowledge and agree to these terms, along with our Privacy Policy and Refund Policy.

2. Payment Terms

  • Payments for orders and services can be made securely using the Razorpay payment gateway.
  • Accepted payment methods include credit/debit cards, UPI, net banking, and other options provided by Razorpay.
  • All payments are subject to Razorpay’s terms of service. For more details, please refer to Razorpay’s Terms.

3. Pricing and Taxes

  • Prices displayed on our website are inclusive/exclusive of taxes (specify as applicable).
  • Any additional charges, such as delivery fees or transaction fees, will be clearly mentioned at checkout.

4. Order Confirmation

  • An order is considered confirmed only after the payment is successfully processed through Razorpay.
  • You will receive an email or SMS confirmation upon successful payment.

5. Failed Transactions

  • If a transaction fails but the amount is debited from your account, the refund will be processed by Razorpay as per their policy.
  • For assistance with failed transactions, please contact Razorpay support or reach out to us at [Your Support Contact].

6. Refunds

Refunds for eligible transactions will be processed in accordance with our Refund Policy. Refunds will be credited back via Razorpay to the original payment method.

7. Data Security

  • Razorpay handles all sensitive payment information, such as card details and UPI IDs.
  • SQUADRAM NETWORK PVT. LTD. does not store or have access to your payment credentials. For more details, refer to Razorpay’s Privacy Policy.

8. Dispute Resolution

In case of disputes related to payments or transactions, you may:

  • Contact us at info@squadram.co
    .
  • If unresolved, reach out to Razorpay support for payment-related disputes.

9. Limitation of Liability

SQUADRAM NETWORK PVT. LTD is not liable for:

  • Payment failures due to technical issues on Razorpay’s end or the user’s bank/payment provider.
  • Unauthorized use of your payment credentials.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our platform.

11. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact:

  • Email: info@squadram.co